Full House Moving & Storage was established with the belief that moving companies needed to treat their customers as more than just a number. The goal was to offer a boutique service that would cater to specific individuals with a deep appreciation for their belongings.
Those high expectations, along with outstanding service for specific moving needs, helped shape the company into the all-encompassing moving and storage service it is today.
With years of experience in the long-distance and local moving industry, Full House Moving & Storage understands exactly what customers are looking for when choosing a mover. We know where moving companies often fall short, what customers expect from a professional moving experience, and how important careful handling, communication, organization and reliability are throughout the entire process.
Together, with a highly-qualified operations staff and a workforce of professionally trained movers, Full House Moving & Storage has grown into a trusted moving and storage company serving Los Angeles, the South Bay and surrounding Southern California communities.
Over time, that mission extended to include storage and specialty services as well.
A mission statement is simple to put together but more challenging to execute. Without a high-quality team, a mission statement is just words on a page.
What stands out about Full House Moving & Storage is the fact that every person invests themselves in making that mission a reality. Everyone from the operations staff to the unloading crew understands that professional moving requires responsibility, care and attention to detail.
For us, this isn’t just an ordinary job. At Full House Moving & Storage, customers are viewed with much more importance than “just a paycheck,” a mindset that many fly-by-night moving companies unfortunately hold.
To be the best, most customer-focused, and successful moving company. To adhere to all of the state and national requirements of a licensed moving company. To hire only the best, most skilled workers.
To create a work environment where our staff can provide optimum customer service, achieve job satisfaction, and have fun doing it. To challenge ourselves to continuously improve.
We are dedicated to satisfying customer needs and honoring commitments by doing our job well and taking the stress out of their moving experience. All team members are encouraged to openly share their opinions and views.
Our reputation and brand. We rely on our brand and reputation for referrals and repeat business. The quality and professionalism of our staff are extremely important to us. Our crews are held to rigorous standards of knowledge, experience, politeness and a can-do attitude.
Our office staff members are held to high standards of customer service and dependability, knowing the industry and educating our clients. We act with honesty and integrity, not compromising the truth. Our number one goal is to consistently exceed our customers’ expectations. That’s what MOVES us.
Full House Moving & Storage delivers more than just boxes. It delivers a level of professionalism in each local and long distance moving job that is designed to stand apart in the moving and storage industry.
These qualities continue to help Full House Moving & Storage grow while providing ongoing support for our existing clientele throughout Los Angeles and the South Bay.
As the company continues to grow, our focus remains the same: professional service, careful handling and a moving experience built around the customer.
For Full House Moving & Storage, this company has always been about more than its industry. While we take great pride in quality moving and storage services, it’s the underlying benefit that those services provide which really makes the business come to life.
It’s a focus that allows Full House Moving & Storage to become part of the communities we serve. When we accept a job, we’re not doing it with money or moving as our only focal points.
Instead, we see our services as a way to support families, homeowners, businesses and the communities throughout Los Angeles and Southern California.
Whether a move involves a family relocating to a new home, a business preparing a new location, valuable belongings requiring specialty care or a customer facing a complicated transition, our goal is to provide the same level of commitment and professional attention.
One doesn’t have to be a celebrity, luxury-property owner or major business to receive that level of service.
At Full House Moving & Storage, every customer is treated like they’re the only customer. Our hardworking staff wouldn’t have it any other way.
Contact us today to learn about our moving & storage options.
